Wednesday Sep 12, 2018
12:00 PM - 1:00 PM EDT
EXCEPTIONAL CUSTOMER SERVICE: Your key to unlocking hidden profits!
Recent Harvard Business School research indicates that acquiring a new customer is anywhere from 5 – 25 times more expensive than retaining an existing customer. Join BBB's Melanie McGovern and Frank Swiatek of Frank Swiatek and Associates for this lunch and learn webinar that focuses on the mindsets, skills, and behaviors that create loyal customers.
Date: September 12, 2018
Time: 12:00 p.m. - 1:00 p.m.
Click here to register