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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20180912T160000Z
DTEND:20180912T170000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:EXCEPTIONAL CUSTOMER SERVICE: Your key to unlocking hidden profits!
DESCRIPTION:EXCEPTIONAL CUSTOMER SERVICE: Your key to unlocking hidden profits!\n\n\n\nRecent Harvard Business School research indicates that acquiring a new customer is anywhere from 5   25 times more expensive than retaining an existing customer. Join BBB's Melanie McGovern and Frank Swiatek of Frank Swiatek and Associates for this lunch and learn webinar that focuses on the mindsets\, skills\, and behaviors that create loyal customers.\n\n\n\nDate: September 12\, 2018\n\nTime: 12:00 p.m. - 1:00 p.m.\n\nClick here to register
X-ALT-DESC;FMTTYPE=text/html:<span class="small_subhead" style="box-sizing: content-box\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-stretch: normal\; font-size: 18px\; line-height: normal\; font-family: proxima-nova-bold\, proxima-nova\, Helvetica\, Arial\, sans-serif\; margin: 0px\; padding: 0px\; border: 0px\; outline: 0px\; vertical-align: baseline\; color: rgb(63\, 142\, 166)\; background-color: rgb(254\, 254\, 254)\;">EXCEPTIONAL CUSTOMER SERVICE: Your key to unlocking hidden profits!</span><br style="box-sizing: content-box\; color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;" />\n<br style="box-sizing: content-box\; color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;" />\n<span style="color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;">Recent Harvard Business School research indicates that acquiring a new customer is anywhere from 5 &ndash\; 25 times more expensive than retaining an existing customer. Join BBB&#39\;s Melanie McGovern and Frank Swiatek of Frank Swiatek and Associates for this lunch and learn webinar that focuses on the mindsets\, skills\, and behaviors that create loyal customers.</span><br style="box-sizing: content-box\; color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;" />\n<br style="box-sizing: content-box\; color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;" />\n<strong style="box-sizing: content-box\; margin: 0px\; padding: 0px\; border: 0px\; outline: 0px\; vertical-align: baseline\; font-variant-numeric: inherit\; font-variant-east-asian: inherit\; font-stretch: inherit\; font-size: 15px\; line-height: inherit\; font-family: Arial\, Helvetica\, sans-serif\; color: rgb(51\, 51\, 51)\; background-color: rgb(254\, 254\, 254)\;">Date: September 12\, 2018</strong><br style="box-sizing: content-box\; color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;" />\n<strong style="box-sizing: content-box\; margin: 0px\; padding: 0px\; border: 0px\; outline: 0px\; vertical-align: baseline\; font-variant-numeric: inherit\; font-variant-east-asian: inherit\; font-stretch: inherit\; font-size: 15px\; line-height: inherit\; font-family: Arial\, Helvetica\, sans-serif\; color: rgb(51\, 51\, 51)\; background-color: rgb(254\, 254\, 254)\;">Time: 12:00 p.m. - 1:00 p.m.</strong><br style="box-sizing: content-box\; color: rgb(51\, 51\, 51)\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 15px\; background-color: rgb(254\, 254\, 254)\;" />\n<span class="small_subhead" style="box-sizing: content-box\; font-variant-numeric: normal\; font-variant-east-asian: normal\; font-stretch: normal\; font-size: 18px\; line-height: normal\; font-family: proxima-nova-bold\, proxima-nova\, Helvetica\, Arial\, sans-serif\; margin: 0px\; padding: 0px\; border: 0px\; outline: 0px\; vertical-align: baseline\; color: rgb(63\, 142\, 166)\; background-color: rgb(254\, 254\, 254)\;"><a href="https://register.gotowebinar.com/register/8810115485378106114" style="box-sizing: content-box\; background-color: transparent\; text-decoration-line: none\; margin: 0px\; padding: 0px\; border: 0px\; outline: 0px\; vertical-align: baseline\; font: inherit\; transition: color 0.2s ease-in-out\; color: rgb(0\, 90\, 120) !important\;" target="_blank">Click here to register</a></span>
LOCATION:
UID:e.3231.1116
SEQUENCE:3
DTSTAMP:20260430T030726Z
URL:https://business.guilderlandchamber.com/events/details/exceptional-customer-service-your-key-to-unlocking-hidden-profits-1116
END:VEVENT

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